We’ve added a new cookie consent system to Access Care Compliance that meets GDPR requirements. It’s designed to be simple and user-friendly, making sure your preferences are saved to your account, so they stay the same no matter which device you’re using.
What’s new
Cookie Preferences
We’ve added a new cookie consent pop-up to Access Care Compliance that helps you manage how cookies are used. It clearly explains the different types of cookies and lets approved services like Intercom and Wootric work smoothly based on your preferences.
This update helps you stay fully compliant with UK data protection rules around cookies. Your preferences are saved to your account, not just your browser, so they stay the same wherever you log in. You’ll see clear explanations of the different types of cookies like Strictly Necessary and Functional, so you know exactly what’s being used. And no matter which browser or device you’re on, your choices will stay in sync.
New Features
Consent Modal
A consent modal is displayed to new users and to those whose consent has expired after six months.
The modal clearly outlines cookie categories, providing detailed explanations of what each category includes and how it enhances the user experience.
Using the Cookie Consent System:
First-time users automatically see the consent modal when the page loads.
Users can choose between “Accept All” or “Manage Preferences”.
Strictly Necessary cookies are pre-enabled and cannot be disabled.
Functional cookies (e.g., Intercom, Wootric) can be individually accepted or declined.
Available consent options:
Strictly Necessary -- Essential cookies for ACC functionality
Functional -- Intercom chat support and Wootric feedback
6-Month Validity -- Consent choices remain valid for 6 months
Preference Management -- Change settings anytime via footer
Cookie Policy and Preference Management
Comprehensive Cookie Policy:
New dedicated page with detailed explanations of all cookie types and their purposes
Clear information about Intercom and Wootric functionality and data processing practices
Contact information for data protection queries
Cookie Policy in Footer:
A Cookie Policy link will be permanently visible in the product footer for easy access to comprehensive policy information
A "Manage Cookie Preferences" link appears after initial consent for ongoing preference management is selected
Instant preference updates when preferences are saved
Changes don't reset original 6-month expiry date
How this version will be made available
This update will be automatically rolled out to all customers on 24th of September.