Skip to main content

Unable to see locations

In this article, we explain why an employee can't see a location and what to do.

Donna Parker avatar
Written by Donna Parker
Updated over 2 weeks ago

If a user can't see all available locations in the Location Management section, it's likely those locations haven't been assigned to them. To grant access, follow these steps:

Assign location access to an employee

  1. From the left-hand menu bar, click People.

  2. Click Employees.

  3. Find, then click on the user.

  4. Click the Locations tab, then click Add/Edit Locations.

  5. From the Choose Selection Type drop-down select All Locations.

  6. Tick the locations to add, then click Save.

Did this answer your question?