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Upload a document to an incident

In this article, we explain how to upload a document to an incident.

Donna Parker avatar
Written by Donna Parker
Updated over 3 months ago

You can upload documents to an incident as part of the investigation process. This feature allows you to attach relevant files to an incident record, facilitating a comprehensive review and resolution.

  1. ​​From the left, click Admin.

  2. Locate the incident and click it to open the record.

  3. The incident status needs to be at pending review. If it isn't fill it out and submit it.

  4. From the left menu, click Incident alerts and notifications.

  5. Under the question Does this incident require an internal investigation? click Yes.

  6. From the left menu, click Internal investigation.

  7. Click Under Investigation.

  8. Scroll down and click the Upload investigation documents link.

  9. Upload the document.

⚠️Warning: Enusre you upload the correct documents. Once a document is uploaded, there is no way to remove it.

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