Access Care Compliance

Donna Parker

Incidents

In this article, we explain how to customise the Incident v3 form to configure fields and layouts, to align with your requirements.

New Incident v3 module features

In this article, we explain how to log an incident from initial entry to final submission.

Log an incident

In this article, we explain how to upload a document to an incident.

Upload a document to an incident

In this article, we will walk you through the steps to archive incidents.

Archive open incidents

Export incident reports

In this article, we outline the key steps to successfully submit an incident.

Unable to submit an incident

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Steps to download and install the mobile app on your iOS or Android device.

Install the mobile app

Steps to authenticate and access your organisation in the mobile app.

Sign in to the mobile app

Steps to complete and submit a new incident report from your mobile device.

Create an incident report

Steps to add supplementary notes and follow-up details to incident reports in the mobile app.

Add comments to incidents

Steps in the mobile app to connect multiple incidents linked by cause, person, or circumstance.

Link related incidents

Current known issues affecting specific iOS devices and workarounds.

Known issues with the mobile app

Report incidents with the Access Care Compliance mobile app.

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Incidents

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