Incidents
Record and manage incidents
Web browser
Report and manage incidents
New Incident v3 module featuresIn this article, we explain how to customise the Incident v3 form to configure fields and layouts, to align with your requirements.
Log an incidentIn this article, we explain how to log an incident from initial entry to final submission.
Upload a document to an incidentIn this article, we explain how to upload a document to an incident.
Archive open incidentsIn this article, we will walk you through the steps to archive incidents.
Export incident reports
Unable to submit an incidentIn this article, we outline the key steps to successfully submit an incident.
App
Report incidents with the Access Care Compliance mobile app
Install the mobile appSteps to download and install the mobile app on your iOS or Android device.
Sign in to the mobile appSteps to authenticate and access your organisation in the mobile app.
Create an incident reportSteps to complete and submit a new incident report from your mobile device.
Add comments to incidentsSteps to add supplementary notes and follow-up details to incident reports in the mobile app.
Link related incidentsSteps in the mobile app to connect multiple incidents linked by cause, person, or circumstance.
Known issues with the mobile appCurrent known issues affecting specific iOS devices and workarounds.