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Locate your client ID

In this article, we explain where to find your client ID to log in to the mobile app.

Donna Parker avatar
Written by Donna Parker
Updated over 3 weeks ago

If your account has the necessary permissions, your Client ID will appear in the footer of the main Access Care Compliance website. Once you log in, scroll to the very bottom of the page, just beneath the Copyright © 2025 Access UK Ltd. All Rights Reserved text,to view your Client ID.

Don’t see the client ID?

You’ll need a system administrator to enable this permission for your role.

Enable permissions

  1. From the left menu, click Admin.

  2. Under Security, click User Profile Management.

  3. Find the appropriate role and click the edit icon.

  4. Open the System Admin tab.

  5. In the SiteConfig section, check the box for ViewClientID.

  6. Click Save.

Once enabled, the Client ID will appear in the footer of the site.

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