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Add comments to incidents

Steps to add supplementary notes and follow-up details to incident reports in the mobile app.

Written by Donna Parker
Updated over a week ago

Comments allow you to add supplementary information, notes, or follow-up details to an incident report. You can add multiple comments to track ongoing status, actions taken, or additional observations.

To add a comment to an incident:

  1. From the incident view, tap Comments.

  2. If no comments exist, tap Add Comment.

  3. Enter a title for your comment.

  4. Enter the comment text in the comment field.

  5. Tap Add Comment to save.

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