Troubleshooting
Guides on notification errors
Reply messages for notifications not being received from CQCIn this article, we explain what to do if no auto-reply acknowledgment is being received from CQC.
Employee receiving emails for the wrong locationIn this article, we explain how to stop employees from receiving audit notifications for the wrong homes.
Unable to submit a CQC notificationIn this article, we explain the reasons that can stop the submission of notifications to the CQC and how to overcome them.
Email not being receivedIn this article, we'll guide you through steps to troubleshoot why email aren't being received and what to do next.