If you're unable to submit a notification to CQC, it's often due to an employee missing a default home location or not completing all the notification fields when submitting it.
Check the default home
From the menu on the left, Click.
Click Employee.
Click View Employee.
Use the filters to find the employee that is submitting the audit.
Click the user to open their record.
Click Locations.
Look through the service locations against the employee and ensure that one of the locations has a tick next to them to indicate a main service.
Check the notification fields
Before submitting, verify that all mandatory fields in the notification form are filled in.