Notifications
CQC reply messages.
By Donna1 author10 articles
Manage email triggers by roleIn this article, we explain how to set up roles to trigger email messages and how to remove a role from an existing email trigger.
Manage email trigger distribution listsIn this article, we explain the steps to add and remove emails on distribution lists for email triggers.
Set CQC notifications historical data to view onlyIn this article, we explain how to manage role access to only view historical CQC notifications.
View historical CQC notificationsIn this article, we explain how to locate and view CQC Notifications.
Can another CQC notification type be added?In this article, we explain if you can add a new notification type.
Change Role Permissions for the Send Review Email TriggerIn this guide, we explain how to manage which roles receive the Send Review Email notification.
Troubleshooting
Guides on notification errors.
Reply messages for notifications not being received from CQCIn this article, we explain what to do if no auto-reply acknowledgment is being received from CQC.
Employee receiving emails for the wrong locationIn this article, we explain how to stop employees from receiving audit notifications for the wrong homes.
Unable to submit a CQC notificationIn this article, we explain the reasons that can stop the submission of notifications to the CQC and how to overcome them.
Email not being receivedIn this article, we'll guide you through steps to troubleshoot why email aren't being received and what to do next.