Notifications
CQC reply messages.
By Donna1 author10 articles
- Manage email triggers by roleIn this article, we explain how to set up roles to trigger email messages and how to remove a role from an existing email trigger.
- Manage email trigger distribution listsIn this article, we explain the steps to add and remove emails on distribution lists for email triggers.
- Set CQC notifications historical data to view onlyIn this article, we explain how to manage role access to only view historical CQC notifications.
- View historical CQC notificationsIn this article, we explain how to locate and view CQC Notifications.
- Can another CQC notification type be added?In this article, we explain if you can add a new notification type.
- Change Role Permissions for the Send Review Email TriggerIn this guide, we explain how to manage which roles receive the Send Review Email notification.
Troubleshooting
Guides on notification errors.
- Reply messages for notifications not being received from CQCIn this article, we explain what to do if no auto-reply acknowledgment is being received from CQC.
- Employee receiving emails for the wrong locationIn this article, we explain how to stop employees from receiving audit notifications for the wrong homes.
- Unable to submit a CQC notificationIn this article, we explain the reasons that can stop the submission of notifications to the CQC and how to overcome them.
- Email not being receivedIn this article, we'll guide you through steps to troubleshoot why email aren't being received and what to do next.